Zebra CC5000 Customer Concierge

The CC5000 is a new kind of kiosk that allows you to create an electronic customer concierge capable of catering to your customers’ every self-service need. This rich interactive platform can be configured to allow customers to look up information, make purchases, receive special offers and instantly connect to the right person via voice or video to answer any question. This “dream machine” allows you to provide shoppers in a retail store, guests in a hotel and travelers with the concierge-style service they dream of, while helping you strengthen customer relationships, improve customer loyalty and satisfaction — and increase sales.

  • 1080p high definition multi-touch display and an advanced processor
    The Android 4.1 operating system and an advanced hardware chipset provide crisp graphics with the “butter-smooth” animation today’s tablet users expect.
  • Advanced voice technology
    An array of microphones eliminates the background noise that is common in retail environments, ensuring that voice communications and voice search are crisp and clear.
  • Customize with accessories to create a Point of Sale (POS)
    Turn Customer Concierge into a POS by adding a secure magnetic stripe or Chip-and-PIN reader to accept credit and debit cards for in-aisle purchases; add a printer to print receipts, product information and more.
  • End-to-end services
    Our full complement of services can help you with every aspect of your CC5000 self-service solution, from system design and integration to custom application development and implementation, the rollout of a real-world pilot and post-deployment onsite support.
  • High-performance interactive product browser
    Provides shoppers with instant access to your entire product catalog — regardless of whether they are in-store or on-line, shoppers can access product information, read customer reviews and place items in the shopping cart.
  • Integrated 1D/2D bar code imager
    Customers can scan any bar code on any item in your store; future proof, ready for emerging bar codes such as GS1 and 2D.
  • Integrated platform
    Give your customer the most advanced self-service experience available with the comprehensive feature set of the CC5000 hardware and software platform.
  • Multiple high definition display sizes to meet the needs of different areas of your store
    The CC5000 is available with a 15 in., 22 in. or 27 in. display.
  • Video conferencing
    The integrated 8MP high-resolution camera provides a superior video conferencing experience with sharp, vivid imagery; fully interoperable with standards-compliant video conferencing infrastructure.
Performance Characteristics

Application development tools
CC5000 Software Developer’s Kit (SDK)

Communications
WLAN: Dual band 802.11 a/b/g/n WPAN: Bluetooth 2.1 with EDR; integrated antenna Ethernet: Gigabit Ethernet on RJ45 interface, with activity LEDs

CPU
TI OMAP4470 1.5GHz Multi Core ARM processor

Flash memory
1GB LPDDR2 RAM (466MHz), 16GB and 64GB Flash options; optional solid state storage expansion +512GB

Management tools
Integrates with industry-standard Mobile Device Management (MDM) solutions to configure settings and provide remote software updates

Operating system
Android 4.1 (Jellybean)

Physical Characteristics

Audio ports
Audio output on dedicated 3.5mm jack; three (3) high sensitivity microphone array; external analog microphone on dedicated 3.5mm jack

Camera
Front Camera: 8MP; optimized for video collaboration with 1080P 30FPS video

Data ports
6 USB2.0 host;1 USG OTG port; HDMI out

Dimensions
15.6 in., 21.5 in., 27 in., all 1080p HD

Display
Projected capacitive (PCAP) multi-touch

Expansion capabilities
Optional solid state storage expansion +512GB, User accessible SD card slot; USB host

Keypad
Virtual

Scanner
Decoded SE3307 scan engine

Video
1080p with HDMI output H.264 (all profiles), MPEG4 (all profiles), H.263

User Environment


Storage temperature

Humidity
15% to 90%, non-condensing

Operating temperature
32° F to 104° F/0° C to 40° C

Warranty

Scanner warranty
Subject to the terms of Motorola’s hardware warranty statement, the CC5000 is warranted against defects in workmanship and materials for a period of one (1) year from the date of shipment.

Specification Sheets